Primrose Newborn Care was founded by Dr. Jessica Madden in 2018. She was one of the first newborn physicians (neonatologists) in the U.S. to offer in-home newborn medical visits and telemedicine. Dr. Madden works around parents’ and caregivers’ schedules and can do home and virtual visits from early morning until late at night, even on weekends and holidays.

During her visits Dr. Madden is able to diagnose and treat common newborn medical issues, including jaundice, thrush, poor weight gain, and tongue-ties, and maternal problems, such as postpartum depression or mastitis. She has a special interest in working with infants who were premature and is also a lactation consultant (IBCLC) and breastfeeding medicine specialist.

Home visits are available with a 25 mile radius of Cleveland, Ohio (if further than this, a $50 travel surcharge is applied). Virtual visits are offered throughout the state of Ohio and 28 other states, including NY, NJ, PA, MA, MI, CA, VA, NC, SC, MN, WA, TX, GA, IL, AZ, CO, and FL.